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Experience was excellent, people were friendly and chattable. My salesman Alex was new but friendly and very eager to learn and help me get my car. Place is awesome more people should come here.
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Chris was amazing!!!!! He listened to what we wanted and within a hour we were talking numbers. The whole team was awesome!!!!!!
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I recently bought a 2025 Kia Carnival EX and my product specialist Jeff Harper did a great job. Jeff took the time to go over all of the functions of the vehicle so that I had minimal questions when it came to making a decision. I cannot recommend Jeff enough and the rest of the guys were good as well.The overall experience at the dealership was very good. This car is amazing and having a six cylinder with the power it offers is great and only 1 mile per gallon difference over my previous van that had a 4 cyclinder. And by the way Consumer Reports rates it above the Toyota, Honda and Chrysler.
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We had a great experience at Cronin KIA. Frank, our sales person, was great to work with. He answered all our questions and made sure everything went smoothly. Shout out to Mike and Zach also! Thanks team!
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Joe Henegar was awesome to work with. It was a pleasure, and he had everything ready to go for me when I got there .
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We bought a 2024 Kia Sportage. One of the best car-buying experiences my wife and I have had. No pressure! Easy to talk to! Bailey, DJ, Cody we're all GREAT to work with. DJ in finance breaks it all down easy to understand, adds some humor to it to help it be a desirable situation and not pressured into everything. If you need a car I recommend Cronin Kia first. Great buying experience. Did I mention NO PRESSURE? They earned my business. Much better than the other Kia dealership in Fairfield!
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Austin Helton was great! Not pushy and answered all our questions! He was very patient with us! Thank you so much! We will definitely be back when the time comes!
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On 4/16 I called and spoke with Austin Helton about getting a 2024 KIA Carnival SX in red. I mentioned there was one sitting at Kings KIA. Asked him if he can get it? Or do we need to travel there. He not only could get it, but he had also had it transferred to Harrison that day. We went next morning and met him and his fellow employees. All so kind and helpful. Test drove and walked away with it. I even had to go quickly after signing papers due to an appointment I had to make. But came in later and he showed me the ropes. Thank you, Austin, for making today feel like a dream come true.
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We were looking to replace our existing Toyota Prius v with a newer SUV type model. After much research it came down to the KIA Sportage and Honda CR-V. We found that the Sportage provided more of what we were looking for in a lower trim package that made it the best choice. I worked with Mike Monroe for almost 7 months to order and deliver a Sportage Hybrid model and it was a pleasure. He and the Cronin team were able to get delivery of our car in late November and communicated with us on a regular basis. It was agreed that we would not have to buy if after driving the car we did not want to proceed. Well we chose the Sportage and ended up buying in a no-pressure, non-commissioned environment. Mike Monroe went over all the features and helped us negotiate a fair price. The dealership is newer and has a very good flow for sales and servicing. The place is bright, clean and has a nice waiting area. I highly recommend Mike Monroe and the Cronin KIA team. We will be back for servicing and future vehicle purchases. Thank you to all!
Google
Adam helped me buy my car & he was fantastic! Highly recommend him when searching for your new vehicle!!
Everyone was very friendly and professional. We had a great experience buying our Kia Telluride. I would definitely recommend Cronin Kia if you're looking for a vehicle.
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Had the Best experience car shopping for my new Kia Sorento! Brian was so helpful and the made the experience overall just a great one. From any questions, to keeping in touch with me at all times. Dj in financial also helped me in every way. I would highly recommend Brian for all your car needs! I’m in loveeee with my new car !!
Google
Autumn In service made my service a breeze! Highly recommend Cronin service and their Employees!
Dealer Rater
DJ made purchasing a vehicle an enjoyable experience. He was very informative and high-energy. Mark was easy to work with when completing the sale. I am very happy with my service. LESS by
Dealer Rater
Michael Monroe has been our go to guy for the past three cars that we have leased or purchased. Very knowledgeable about all the features, has always been pleasant to deal with.
Dealer Rater
They did a really good job with helping through the entire process from picking out my car, customer service and making it a smooth process leaving me with no questions but the experience.
Dealer Rater
We were in the market for a 2023 Kia Sportage. Lucky for us Cronin Kia had just received exactly what we were looking for. Our Sales experience with Shiloh was excellent and he was a pleasure to work with. Our experience from beginning to end was phenomenal. LESS
Dealer Rater
Shiloh and the rest of the team were great. He was able to get the exact vehicle we were looking for (another dealer had us waiting 7mo). Process was seamless and communication was top notch. Highly recommend.
Dealer Rater
Trevin did a great job of putting us in the right car. Helpful and professional
Dealer Rater
Kayla was such a big help. I’ve never bought a car on my own and I didn’t know how to go about it.she answered ever question me and my mom had . She explained everything to me. She was so nice to me. She did everything from bringing the paperwork to me , to bringing the car also.due to an accident I wasn’t able to get there to get the car. She had it washed and the tank filled. When she got here with the car she did not make us feel like she was in a rush at all. She was very patient. She answers ever txt I send her and txts me to tell me she thinks about me and my mom. I just had back surgery and that made me feel good. Her parents should be proud of the person they raised. The dealership is lucky to have her working there. I wish her the best of luck in her future. Sincerely, Valerie Wissel.
Dealer Rater
The Cronin experience was good and precise in getting me out the door in a timely manner.
Google
Shiloh was very helpful. Appreciate him.
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This dealership is great and Richard is very helpful!
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Finally got my dream car i’ve been wanting! Had the pleasure of working with Shiloh, he was very knowledgeable about the vehicle and made sure I was comfortable in every aspect of buying my car! Thank you, Shiloh!
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This is my second purchase from this dealership. Shiloh Engle was very helpful and knowledgeable when I was there to buy my 2022 Seltos. I had three small children with me and he made my appointment as quick and easy as possible but also made sure I knew what I was getting along with every other little detail that entails when getting a brand new car. He listened to me, didn’t hassle me, push me to something else or try to change my mind. He knew what I wanted and made it happen. Everyone was very welcoming. Strongly recommend.
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I was all set to buy at one of the other local Kia dealers, but after speaking to Ben Lawhorn on the phone, I just had a sense of peace about the whole process. I went in and I was not disappointed. Ben made the process very simple and was up front about everything. I recommend asking for him if you go in. After Ben, I was introduced to Rich Underwood (the finance guy), he was also a great person to work with. He was very personable, but straight to it. He didn't try to push a bunch of stuff I didn't want or need, like so many others I've dealt with in the past. I will definitely be buying there again. Thank you Cronin Kia for a great experience and taking all the pressure off.
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Richard was very helpful. He answered all my questions and made car shopping enjoyable!
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Super nice! Free car wash! & gave me a deal!
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I couldn’t have had a better experience buying a car! Alexandria helped so much and made sure I received what I wanted!!
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Stop in and see Michael Monroe if you are looking to buy. He's the best !
Google
Visiting Cronin Kia was definitely a refreshing experience! I got the pleasure of working with Trevin in sales and Mark in Financing. Trevin made it clear to me from the beginning, that there was zero pressure to purchase a vehicle. His focus was not on “making the sale”, instead he focused on making me feel comfortable/relaxed and answered all of my questions. He also asked me many questions to ensure he was fulfilling all of my needs as a customer. I can’t say enough positive things about him. He even took the time after earning my business, to walk me through all of the features on my new 2022 Kia Sportage. I have always loved Kia’s, however I have always hated the car shopping/buying process…until now! Cronin Kia treats you like family! If you’re in the market for a new vehicle, make Cronin Kia your first stop! Ask for Trevin and I assure you, not only will it be your first stop, it will be your last!
Google
Just purchased a 2022 Sportage EX. This is the second time I purchased a vehicle at Cronin Kia. The salesman for both vehicles war Shiloh. Very, very pleasant experience. It does not feel like a dealer ship inside. No pressure!! Shiloh in particular is very nice and Tyler (who handles the paperwork) is very easy going. You have to at least stop by for a new or used vehicle.
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I took my car in today, July 16th, a Kia Sportage turbo for two recalls and also for an issue in the front end of which I didn't know what was wrong. The service department, namely Doug, is excellent to work with. They are very friendly and knowledgeable. I have always been treated with respect in the service department. My two recalls were taken care of and I needed two front tires put on. They had the tires in stock and put those on and balance them for me at a reasonable price. I will definitely go back to Cronin Kia for any further service needs I may have.
Google
Couldn't of had a better experience! The entire Cronin Team will have my business for years to come
Google
My family and I have purchased/leased many vehicle with this dealership. They are always up front and fair with their prices compared to other dealerships. Shout out to Mr. Mike Tramel and Mr. Rich Underwood for making this the most pleasant experience yet. Both were able to get me a better deal then any other dealership I had visited AGAIN! If you are looking for a dealership that is fair and treats the customers with respect, this is the place to go. Thank you again Mike and Rich! You will forever have my business.
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Salesman Mike Tramel is excellent! He is very knowledgeable and was very helpful in my hunt for a new lease. He worked with me and I was able to keep the cost within my budget. If you're in the market for a new car I definitely recommend Mike! Thanks Mike and Cronin Kia for my beautiful car! I am loving it!!!
Google
BEST dealership I’ve ever dealt with hands down! Joey was great on the front end - so quick to respond and answer all my questions. Then when we got there to test drive we worked worth Shiloh who was just as great and patient with us! They helped us get in the new Kia Carnival WE wanted and were searching every Kia dealer for & they were so easy to work with, we felt NO pressure.. you read that right, no pressure! They work as a team and it was so much appreciated!! Thank you Joey, Shiloh, and Rich!!
Google
Shiloh and Joey helped us get the car we wanted. The whole process was quick, and I would definitely recommend these guys if you are looking to buy a car.
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Awesome people and better cars. Blake Carpenter is the man to see if your looking for a new car!!
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5 Stars
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Stopped by the lot to see the new Sorentos, was very pleased to see the selection they had. Thank You to Shiloh for all his great help with getting the information I needed. Will be back soon!!
Google
The best car buying experience ever! Michael Monroe is an excellent salesman and an all around nice person! The rest of the Cronin Kia team are awesome as well! The Cronin Kia Team truly work together in a seamless fashion to enhance the customers experience. From selecting my car online, being contacted and arranging a time to see it in person, to driving off the lot took only 3 short hours. I purchased a 2021 Kia K5 AWD GTline. I ❤️my car btw
Google
Jeff and Rich were great to work with. We are very pleased with the service we received and are very happy with the new Telluride. Thanks again.
Google
Ace was awesome to work with. I wanted a certain color Soul and when you got one in he sent me a video and my husband and I came in the next day and purchased it. This is the 5th car my family has purchased from Cronin. I would tell all my family and friends to go see Ace for sure.
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\ I went in for an oil change and was given wrong time and they still fit me in and was given fast and great service.